Marketing & Client Operations Assistant · BETR Group, Hanoi
BETR Consulting
Hanoi · Hybrid
Now hiring · Marketing & Client Operations

I'm hiring one person.

I run BETR, a marketing consulting business for restaurants in Hanoi. I need a sharp, reliable right hand: someone who handles the people who reach out to us, keeps our client work sharp in Vietnamese, and moves the day-to-day marketing forward so I can stay focused on the work.

Apply for the job ~4 hrs/day, flexible
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The role

You're my right hand, across the whole business.

Read this part carefully: this is not a campaign-running job. You won't be running our Facebook or Google ads or managing our social accounts. You handle the people who reach out to us, keep our client-facing work correct in Vietnamese, and move the day-to-day marketing tasks forward so they don't pile up on me.

If you're organized, quick to respond, have good judgment, and you write well in both Vietnamese and English, you will do great here.

The role starts focused and grows over time. We start with the basics and build from there.

Brigham BETR Group
Brigham, BETR Group
From day one

Your job is three things.

01

Handle inbound and the calendar

You're my first point of contact. You reply to people who message us, keep conversations moving, book and confirm my meetings, and join meetings with me to take notes and track the follow-ups. You don't screen anyone. I decide who's worth my time. You keep them handled, booked, and confirmed.

02

Run marketing operations

You take real work off my plate: coordinate with vendors, request quotes, check proofs, arrange production and delivery, organize our marketing assets, pull basic numbers, and help put reports together. I give direction, you move the work forward.

03

Vietnamese quality control

You proofread our documents and reports so the Vietnamese is accurate and reads the way a Hanoi restaurant owner would actually say it. Not just grammar. Does it sound natural, would a real owner understand it.

Later, as you settle in

The role grows with you.

None of this is required on day one. The role expands into these areas over time.

Research

Finding vendors, checking competitors, and gathering what we need before meetings.

Light content support

Sourcing references and trending sounds, basic edits, keeping our records and tools up to date. This is a bonus, not the job. If you love editing videos but let a client sit unanswered for four hours, this role isn't for you.

Project support

Ad-hoc tasks and ongoing projects as they come up.

Hours & how we work

Structured where it matters.
Flexible everywhere else.

~4 hours a day, flexible
The hours spread across the day rather than stacking in one block, because staying on top of the inbox matters. Busy days mean more, quiet days mean less. We'll agree on the windows you're reachable.
One fixed point
A short daily sync with me to go over the calendar and plan the day, plus joining meetings when they're scheduled.
Hybrid, in Hanoi
Primarily work-from-home with your own computer, smartphone, and reliable internet. You'll also join on-site client meetings with me, so reliable transportation is required.
Who I'm looking for

Read this list honestly.

If every line below sounds like you, I want to hear from you.

Based in HanoiThis one isn't flexible.
Good judgmentYou can look at a situation and figure out what needs to happen without being told every step.
Strong Vietnamese writingNatural, native-sounding Hanoi Vietnamese. This one is load-bearing.
Strong EnglishYou read, write, and speak it comfortably, and switch between the two all day.
Fast and responsiveYou reply quickly and don't let messages sit.
Organized and resourcefulYou follow through, remember details, and find answers on your own.

Nice to have, not requiredFamiliarity with restaurants or the F&B world · experience with CRMs or simple business tools (we'll teach you ours) · a general interest in marketing and business.

Apply

Tell me why.

Your CV and four quick fields. The last one is the one I actually read: why you'd be a great fit.

Your details go straight to me and nowhere else.

This is what I'll call you. Example: for Nguyễn Văn An, the given name is An.
PDF or Word, up to 3 MB. Vietnamese or English is fine.
0 / 100 min · this is also your English writing sample
This takes a few seconds. Please don't close this page.

Got it.

Your application is in. I read every one myself, and if it looks like a fit I'll reach out to set up an interview.